General Terms of Business for Purchasing Tickets Online for the IAA TRANSPORTATION 2022
IAA TRANSPORTATION 2022 www.iaa-transportation.com (called the “Website” in the following).
1.2 Deutsche Messe makes its online Ticketshop available to the Verband der Automobilindustrie e. V. (called the “VDA” in the following), Behrenstrasse 35, D-10117 Berlin, as the organizer of the
IAA TRANSPORTATION 2022 (called the “Event” in the following) for the sale of Tickets.
1.3 Deutsche Messe sells the Tickets solely as an agent in the name of and for the account of the VDA. Concerning the Event itself, a contract is concluded between the visitor (called the “Customer” in the following) and the VDA. The Customer may therefore direct any claims relating to the Event, its design or in connection with visiting the Event solely to the VDA. This applies in particular to claims in connection with the cancellation or rescheduling of the Event. Furthermore, the contractual relationship between the Customer and the VDA is subject to the VDA’s house and usage rules (see also section 10 below).
1.4 Tickets are dispatched in the print@home procedure via the service provider ADITUS GmbH, Karlsruher Strasse 4, D-30880 Laatzen (called “ADITUS” in the following).
1.5 Before ordering Tickets, the Customer confirms by clicking the button labeled “I have read and agree to the General Terms and Conditions of Business and the data protection information” that he/she acknowledges and agrees to be bound by them. The current version of the Terms can be accessed at any time in the footer of the registration and in the footer of the ticket shop. In the case of conflict between these Terms and any terms or conditions of the Customer, these Terms shall prevail.
1.6 The VDA reserves the right to amend these Terms for objectively justified reasons. An amendment to these Terms is objectively justified by a change in the legal situation, a supreme court ruling, the market conditions or a change in the economic circumstances. The Customer will be informed of the amendment and has the opportunity to object within seven (7) calendar days. The objection must be sent electronically to email@example.com.
The VDA draws attention to the fact that the amendment to the Terms will be deemed approved by the Customer if he/she does not object within the stated period.
2.1 The Customer has to open a customer account for purchasing Tickets at
. To do so, the Customer must register once by completing the “registration” screen.
Further information about how the data collected during registration are handled is available at https://visitors.iaa-transportation.com/en/iaa-transportation/privacy-policy .
After registering on the website, the customer can log in and place an order for a Ticket (e-Ticket) personalized in his/her name. The Customer may also order Tickets (registration codes) for third parties. Furthermore, the Customer may cancel the personalization of his/her Ticket and forward the personalization link to another recipient for activation.
2.2 By clicking on the button “Make binding ticket purchase” to submit his/her order, the Customer makes a legally binding offer to enter into a purchase contract. To purchase Tickets, the Customer must provide information about the number of Tickets required, his/her correct e-mail address, the billing address and all information necessary for processing payment.
2.3 Once the order has been submitted and received, the Customer will receive an e-mail message confirming the purchase (called “Purchase Confirmation” in the following) in the name of the VDA. The Purchase Confirmation results in a purchasing contract (called the “Contract” in the following) for Tickets between the Customer and the VDA.
2.4 The Purchase Confirmation also includes the invoice for the purchase and the Tickets/registration codes ordered.
2.4.1 Tickets ordered by the Customer for him/herself will take the form of PDF-format eTickets personalized in the Customer’s name. The printouts of the PDF Tickets (using the print-at-home method) are valid for admission to the trade show grounds. Wallet Tickets issued with the Purchase Confirmation can be stored on a mobile device. The Customer can then use the wallet Ticket in this form to gain admission to the trade show grounds.
2.4.2 If the Customer indicates during the ordering process that he/she is purchasing Tickets for third parties, these Tickets will be issued to the Customer as registration codes along with the Purchase Confirmation. The Customer can then forward the registration codes to third parties. In order to attend the Event, the recipients must first register on the Event Website www.iaa-transportation.com using their registration codes. Once registered, they will receive their Tickets via e-mail. Registration codes themselves are not valid for admission to the Event.
3.1 Once purchased, Tickets (including registration codes) are generally non-returnable. This means that each order for Tickets becomes legally binding as soon as the Customer receives the Purchase Confirmation, with the result that the Customer is then legally required to accept and pay for the Tickets supplied. Unregistered and/or unused registration codes are non-refundable.
3.2 The sole exception to this is when the Event for which the Tickets are purchased is (a) canceled or (b) postponed.
In these cases, the VDA will reimburse the Customer the Ticket price actually paid up to two weeks after the scheduled date of the Event or the tickets remain valid if the event is postponed. The Customer can exercise this right to choose.
In the event of a refund, the Tickets do not need to be returned; they will automatically be declared invalid. The provisions of section 9 below also apply.
3.3 No reimbursements will be made in the case of lost Tickets.
4.1 Right of cancellation
Any Customer who is a consumer as defined by Section 13 of the German Civil Code (BGB) has a period of fourteen (14) days within which he/she may revoke his/her declaration of legal intent to enter into the Contract, without stating reasons. To exercise this right, the Customer must give notice of cancellation to the VDA using the cancellation form or some other means of explicit declaration (e.g. letter, e-mail). The definitive time for determining observance of the aforementioned 14-day period is the time at which the cancellation form is dispatched or the declaration of intention to cancel is issued by other means to the VDA. The 14-day cancellation period begins upon conclusion of the Contract, but not before the VDA has advised the Customer of his/her consumer rights, as required by law (Section 312j (2) of the German Civil Code (BGB) in conjunction with Article 246a section 1 (1) sentence 1 numbers 1, 4, 5, 11, and 12 of the Introductory Act to the German Civil Code (EGBGB)).
Cancellation is possible within the cancellation period only up to the time when the Ticket becomes invalid, i.e. the end of opening hours on the last day of the Event.
Notice of cancellation must be sent to:
Verband der Automobilindustrie e.V. (VDA e.V.)
4.2 Consequences of cancellation by the consumer
If the consumer exercises his/her right to cancel, the relevant Tickets will be blocked so that they are no longer valid for admission to the Event.
Once the cancellation is effective, the VDA will refund the Ticket price paid by the consumer without delay, and at the latest within 14 days.
For the consumer, this 14-day refund period begins either when his/her cancellation form is dispatched or when his/her declaration of intention to cancel is issued by other means; for the VDA the period begins when the cancellation form/declaration is received.
The VDA is free to select the means by which Ticket payments are refunded. The cancellation and refund will be processed at no charge to the consumer.
The Ticket prices are always non-binding and include statutory value-added tax.
6.1 Payment of the total price including value-added tax becomes due immediately upon conclusion of the Contract.
6.2 Payment can be made by credit card (Visa, MasterCard) or PayPal. The Tickets are valid only if payment has been made in full. If a payment is reversed, the Tickets will automatically be declared invalid.
6.3 The invoice is created in the name of and for the account of the VDA (Verband der Automobilindustrie e. V., Behrenstrasse 35, D-10117 Berlin, VAT identification no.: DE114108668). The relevant invoice is dispatched to the Customer as a PDF file together with the Purchase Confirmation. Tickets are not valid as receipts.
6.4 By ordering Tickets, the Customer declares his/her agreement to the electronic creation and dispatch of the invoice. The Customer is not entitled to an invoice as a paper document. If you have any questions about payment and/or invoices, please contact Deutsche Messe AG directly (Service-Hotline@messe.de).
7.1 The Tickets are dispatched at the Customer’s risk by e-mail together with the Purchase Confirmation as PDF file(s) at the time when the Contract is concluded. Upon receipt of the Tickets, the Customer is obligated to check without delay whether they are correct and complete, i.e. to check in particular the name of the Ticket holder, date, price and quantity, and to notify the VDA of any complaints in writing by e-mail to Service-Hotline@messe.de within three (3) working days.
7.2 The Customer receives the ordered Ticket(s) by printing out the electronic Ticket(s) which are sent to the Customer. The Customer may print one copy only of each Ticket for use as intended; he/she is not entitled to reproduce, replicate or alter the printed Ticket in any form. Tickets may not be purchased for the purpose of resale.
7.3 A print-at-home Ticket that has been replicated or resold without authorization does not entitle the holder to attend the Event. The barcode on the Ticket can be used once only and is canceled electronically at the venue by the barcode scanner. It is therefore not possible to replicate the barcode to enable additional persons to access the Event using the same barcode.
If copies of a print-at-home Ticket are created and circulated, the VDA reserves the right to refuse entry to the Event to the holders of the copies and to the holder of the print-at-home Ticket that was replicated without authorization.
Furthermore, the VDA reserves the right to demand from the Customer whose Ticket has been replicated without authorization through his/her fault payment of the total value of the replicated print-at-home Tickets. The VDA will not accept responsibility for any inconvenience caused by unauthorized replication or misuse of this print-at-home Ticket. The VDA reserves the right to take additional legal action.
Just as in the case of cash or conventional tickets, the print-at-home Tickets should be kept in a safe place to prevent misuse. The organizer will not accept any responsibility in cases of loss and/or misuse.
8.1 The VDA is liable for damage suffered by the Customer and/or a registered person without limitation under the German Product Liability Act if such damage was caused by its intentional or grossly negligent conduct, in the event of fraudulent concealment of defects, and for damage resulting from loss of life, physical injury or damage to health.
8.2 If one of its major contractual obligations (cardinal obligations) is breached as a result only of minor negligence, the VDA’s liability is limited to compensation for immediate damage typical of this type of contract and foreseeable at the time when the Contract was concluded, shall not include consequential damage and shall be limited to a value ten times that of the order value.
8.3 With the exception of the cases specified in sections 8.1 and 8.2 below, the VDA shall not be liable for damage caused by minor negligence.
8.4 Insofar as the liability of the VDA is excluded or limited under the foregoing paragraphs, the same shall also apply to the liability of the VDA’s legal representatives or/and vicarious agents.
8.5 The VDA does not guarantee that operation of the Website is not disrupted by interruptions or faults. It will endeavor to keep operation of the Website free of faults and interruptions whenever technically feasible.
8.6 The VDA does not guarantee that the Website is free of viruses or other sources of disruption. The VDA therefore accepts no liability.
9.1 If, as a result of force majeure or for other reasons for which the VDA is not responsible, the VDA is compelled to clear one or more exhibition areas either temporarily or for a longer period, or to postpone or shorten the Event, this shall not result in any rights of the Customer to withdrawal, termination or curtailment, or in any claims against the VDA, in particular claims for compensation for damages. The same shall apply if the Customer is unable to attend the Event as a result of force majeure or other grounds for which the VDA is not responsible.
9.2 If the VDA cancels the Event because it is unable to hold it as a result of force majeure or for other circumstances for which the VDA is not responsible, or because it has become unreasonable for the VDA to hold the Event, the VDA shall not be liable for any damage or disadvantage suffered by the Customer as a result of cancellation of the Event.
By purchasing a Ticket, the Customer agrees to observe and comply with the VDA’s
House and Usage Rules
. By entering the IAA trade show grounds, Ticket holders who are not also Customers agree to observe and comply with the VDA’s House and Usage Rules.
If the VDA’s House and Usage Rules are infringed, the VDA reserves the right to expel the Customer and/or the Ticket holder from the venue and/or to exclude him/her from the entire IAA.
11.1 Customers entering the trade show grounds, and/or participating at an IAA specialist/information event/ Test Drives or the IAA Conference, acknowledge that at the IAA they are visiting a public event where photographic, video and audio recordings are made, which will be used by means of immediate or subsequent video display for immediate or subsequent transfer, transmission or recording using photographs or other media technologies.
11.2 By attending the IAA 2022 and participating in any event associated with it, Customers declare to the VDA their consent to the creation, processing and use of the photographic, video and audio recordings for documentation purposes and as part of the press and publicity work surrounding the IAA undertaken by the VDA or its agents.
11.3 The photographic, video and audio recordings may be stored until the Customer informs the VDA that his/her consent has been revoked. If customers do not consent, they may contact the VDA by sending an e-mail to firstname.lastname@example.org. Further information about data protection is available at: https://visitors.iaa-transportation.com/en/iaa-transportation/privacy-policy
11.4 Customers declare their consent to the creation, processing and use of the photographic, video and audio recordings without recompense for documentation purposes and as part of the press and publicity work surrounding the IAA.
11.5 It is possible that exhibitors will make photographic, video and audio recordings at the exhibition stands and/or on other exhibition areas allocated to them on the trade show grounds. In such cases, the exhibitors themselves are solely responsible for complying with the legal requirements.
12.1 Commercial productions for TV, video and new media, and the photographing of stands, in particular of exhibits, are permitted only with the express consent of the exhibitor, and are otherwise prohibited.
12.2 In all other respects, any persons making a recording are themselves responsible for complying with the applicable legal requirements. Persons making photographic, film or audio recordings of their own must, in particular, not infringe the personal rights of third parties, industrial property rights or data protection regulations.
13.1 To manage the flows of traffic and of visitors, for security purposes and for investigation of violations of the law and of breaches of the House Rules, video recordings may be made of the visitor areas anywhere on the grounds of Deutsche Messe; the legal basis is Article 6 of the European General Data Protection Regulation (GDPR).
Notices at the entrances inform visitors of this video surveillance. The video recordings are not evaluated for any other purpose. Neither are they stored.
13.2 Video surveillance is the responsibility of Deutsche Messe AG, Messegelände, D-30521 Hannover, e-mail: email@example.com; you can contact our data protection officer by telephone on:
+49 (0)5066 6956080 or by e-mail: firstname.lastname@example.org.
14.1 These Terms are governed solely by the laws of the Federal Republic of Germany, with the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
14.2 If one or more provisions of these Terms should be or become invalid, this shall not affect the validity of the other Terms or the validity of the Contract.
14.4 These Terms are available in German and English. In the case of discrepancies between the German and English versions, the German version shall prevail.
14.5 The place of performance for all obligations arising from this Contract is Hanover.
As of May 23, 2022
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